Refund Policy
Your satisfaction is our priority, and we want your experience with us to be worry-free. If you’re not fully happy with your order, our return process is designed to be fast, fair, and simple.
Eligibility
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Returns are accepted within 30 days of receiving your product.
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Items must be in original packaging, with all parts included.
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Products must be returned in the same condition as received.
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Damaged, defective, or missing items must be verified with photo or video evidence.
How to File a Return
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Contact us via email at support@thegadgetboxx.com with your Order Number.
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Let us know whether you’d prefer a refund or a replacement.
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Attach clear photos of the damaged item(s) and/or packaging, if applicable.
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After your claim is reviewed, we’ll send you detailed instructions for completing the return.
Return Guidelines
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Approved returns must be shipped within 30 days of receiving authorization.
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Please include your packing slip or paperwork with the return for faster processing.
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Refunds or replacements are issued once the returned item has been received and inspected.
Return Shipping Costs
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Damaged or Defective Items: We cover return shipping.
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Buyer’s Remorse (changed mind, no longer want the item): Customers are responsible for return shipping.
Refund & Replacement Policy
If your item arrives damaged, defective, or missing, you may choose between:
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A full refund, or
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A replacement product at no additional cost.
Refunds are processed back to your original payment method.
👉 We strive to make every order right. If you have questions, please reach out to our support team at support@thegadgetboxx.com — we’re happy to help.
